Objective: The student will listen to speaker when being given
ways to improve behavior of completion of task.
Language Arts Standards: Speaking and Listening
The Prop Box with 2 telephones
Appropriate Rubric: One for each student to complete during
each role play. To download the student rubric, click
• Identify Need
• Introductory Activity: Brainstorm- times you might
• Define Steps and Sequences of Skill
Look at the person and use their name.
2. Say "Okay." Agree, even if you disagree at the
3. Don't Argue. "When their mind is made up, don't confuse
them with facts."
4. Think about the other person's point of view.
5. Restate what they said in a positive manner. "I will
try to do it better from now on."
6. Thank the person for talking with you. "Thanks for
talking with me and letting me know."
• Model the Skill
• Role Plays/Classroom Discussion about receiving an
office referral at school or having comments made about an
art project the student is completing.
• Independent Uses: Teachers should impress upon students
that graciously accepting constructive criticism can be very
positive. For one thing, it demonstrates that the person receiving
criticism is flexible and able to accept new ideas. The person
is able to see things from someone else's point of view.
for the Role Plays on Accepting Criticism
(Speaker)__________________ Student (Subject)____________________________
Date: ____________ Observer's Name:___________________________________________
(Students use dramatic asides to show thinking)
the student look at the person and use their name?
the student say "Okay." Agree, even if he disagreed
at the time,
the student refrain from arguing at the time?
Did the student think about the other person's point of
the student restate what they said in a positive manner?
Did the student thank the person for talking with him?
Standards Address in Lesson: Students may read a letter of
criticism and write one back. Companies get letters all the
time and respond positively.
2.4 Offer a logical sequence of information and engage the
listener, foster an acceptance of an idea.
1.6 Use speaking techniques, including voice modulation ,
inflection, tempo, enunciation and eye contact for effective
1.2 Paraphrase a speakerís purpose and point of view and ask
relevant questions concerning the speakerís content, delivery
1.3 Organize information to achieve particular purposes by
matching the message, vocabulary, voice modulation, expression
and tone to the audience and purpose.
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