"No" for an Answer
Objective: The student will graciously react when denied a request.
Language Arts Standard: Writing, Listening and Speaking
Literary Platform: "Prentice Hall "Two Kinds"
The Prop Box with 2 telephones
Appropriate Rubric: One for each student to complete during each
role play. To download the student rubric, click here
Introductory Activity: Brainstorm when you might need to accept "no."
Teacher writes the situations on an overhead of "The Brain."
Students copy the words into their brains. Click here for copy of "The
Define Steps and Sequences of Skill
Look at the person and use their name.
2. Ask yourself if this is a good time to make a request.
3. When the answer is "no" to a request, just say "O.
4. Listen for the person's reasons.
5. Stay calm and keep a neutral expression.
6. If you disagree, wait for another time to express your point of view.
7. Thank the person for considering your request. Sound sincere.
Model the Skill
Role Plays/Classroom Discussion
Applications: Talk about the situations in which the students had to
accept "no." How did they handle it then. How would they respond
Independent Uses: Discuss the game called "Mommy/Daddy." How
would this be played in a business situation. Why is it an ineffective
the Role Plays
(Speaker)____________________________ Student (Subject)____________________________
Date: _____________________ Observer's Name:___________________________________________
at the person and use their name.
yourself if this is a good time to make a request.
When the answer is "no" to a request, just say "O.
for the person's reasons.
calm and keep a neutral expression.
you disagree, wait for another time to express your point of view.
the person for considering your request. Sound sincere.
Points or Score
Standards Address in Lesson:
Extensions- Pretend you received a written notice that you did not get
a job. How would you respond in writing?
Applications: (repeating back what was said to you)
2.4 Offer a logical sequence of information and engage the listener,
foster an acceptance of an idea.
1.2 Determine a speakerís attitude toward a subject, i.e. your performance.
1.6 Use speaking techniques, including voice modulation , inflection,
tempo, enunciation and eye contact for effective communication.
1.2 Paraphrase a speakerís purpose and point of view and ask relevant
questions concerning the speakerís content, delivery and purpose.
1.3 Organize information to achieve particular purposes by matching
the message, vocabulary, voice modulation, expression and tone to
the audience and purpose.
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