Objective: The student will appropriately express an opinion contrary
Language Arts Standard: Listening and Speaking
The Prop Box with 2 telephones
Appropriate Rubric: One for each student to complete during
each role play. To download the student rubric, click here
• Identify Need
• Introductory Activity
• Define Steps and Sequences of Skill
1. Look at the person and address
them by their name.
2. Stand about
an arm's length away.
3. Look pleasant, even though this takes effort on your part.
4. Actively listen to their point of view. Demonstrate your comprehension
by restating what they said.
5. Share your point of view using polite language. "I understand
how you feel, but let me share how I see things."
6. Give reasons why you disagree. Use specific facts.
7. Watch how the other person responds with facial expressions
and body language as you speak.
8. Let him respond verbally to what you said.
9. You may agree to disagree.
10. Thank the person with a handshake.
• Model the Skill
• Role Plays/Classroom Discussion following completion of
• Independent Uses
(Speaker)____________________________ Student (Subject)____________________________
Date: _____________________ Observer's
|Did the speaker
look at the person and address them by his name?
|Did the speaker stand about
an arm's length away?
|Did the speaker look pleasant?
|Did the speaker actively listen
to their point of view?
|Did the speaker share his
point of view using polite language?
|Did the speaker give reasons
why he disagreed? Use specific facts?
|Did the speaker watch how
the listener responded?
|Did the speaker let him respond
|Did the speaker resolve the
disagreement or agree to disagree?
| Did the speaker thank the
person with a handshake?
Additional Comments or Observations:______________________________________________
Address in Lesson: Write a letter of complaint to a company.
1.2 Identify and interpret figurative language and words with
1.5 Understand shades of meanings in related words.
2.7 Make reasonable assertions about a text through accurate,
1.1 Choose the form of writing (e.g. personal letter, poem or
narrative) that best suits the intended purpose.
1.6 Revise writing to improve the organization and consistency
2.4 Offer a logical sequence of information and engage the listener,
foster an acceptance of an idea.
Standards: Read and write
a letter about a disagreement,
2.1 Understand and analyze the differences in structure and purpose
between various categories of informational materials.
3.3 Analyze characterization as delineated through thoughts, words
and speech patterns.
1.4 Demonstrate the mechanics of writing (e.g., quotation marks,
commas at the end of dependent clauses) and appropriate English
1.2 Determine a speakerís attitude toward a subject.
1.6 Use speaking techniques, including voice modulation , inflection,
tempo, enunciation and eye contact for effective communication.
Read and write a letter about a disagreement,
1.1 Analyze idioms, analogies, metaphors and similes to infer
the literal and figurative meanings of phrases.
3.4 Analyze the relevance of the setting (e.g. place, time, customs)
to the mood, tone and meaning of text.
2.1 Write a clear, coherent incident, event or situation by using
well chosen details.
2.5 Present information purposely and succinctly and meet the
needs of the intended audience.
1.2 Paraphrase a speakerís purpose and point of view and ask relevant
questions concerning the speakerís content, delivery and purpose.
1.3 Organize information to achieve particular purposes by matching
the message, vocabulary, voice modulation, expression and tone
to the audience and purpose.